Delivery / Returns2018-01-03T11:48:49+00:00

Delivery & Returns

Delivery

All of our items are natural and vary in thickness, size and weight.  We will give estimated prices for delivery at the point of enquiry.  Delivery costs are always kept to a minimum, size and weight of your packages will determine which carrier we use.  We will always confirm and agree the delivery cost once we have selected your hides.

All delivery options are trackable.

We want you to enjoy your purchase from the moment it arrives so before your goods leave us they have a final quality check and are brushed out.  The item will arrive with you in either a tough postal sack or a rigid cardboard box.
Simply unwrap, shake out and enjoy!

Returns

In the unlikely event you are not satisfied, please notify us. Goods which are returned to us need to be in their original packaging, unless the packaging was damaged, in an unused and re-saleable condition.
We will then examine the goods and provide a refund or exchange as requested.
We are unable to refund the cost of return postage.

The return address is:

Pellis
Unit 1
Hatton Garden Industrial Estate
Kington
Herefordshire
HR5 3RB

Please see our Terms and Conditions for full details of our returns and cancellation policy